Why isn’t there a pharmacy or OPD on the first level of the hospital?
Why is there a café right when you come in?
Why is there a massive ramp that few anyone uses and that has slogans written on it?
Why are there only beds and no couches in the playroom?
What is the reason for the big windows that go all the way across the walls in patient rooms?
Why are there toys, books, musical instruments, and play bikes in the OPD instead of more clinical-looking rooms?
When people go to Cytecare Hospitals and observe how different it feels from conventional hospitals, they often ask these real questions. And they have a good reason to be curious.
The answer is easy: We’ve made Cytecare truly patient-centered.
When someone has cancer, their emotional health is equally as vital as the care they get. We want you to feel relaxed, cared for, and less stressed as soon as you walk into Cytecare.
A person smiling and offering you a warm cup of coffee, a youngster playing nearby, or a patient playing guitar are not things that will bother you. They are times of calm and tranquility. And we did it on purpose to make room for them.
We didn’t just look at plans to construct this facility. We went to the best cancer hospitals in the world and, more importantly, we talked to patients and their families to find out what really helps them heal.
Yes, we are happy to be regarded as one of India’s top patient-centered hospitals. But more than that, we have seen how this intelligent design can also improve medical outcomes.
Because medicine isn’t the only thing that helps you heal. It’s about how you feel along the way.
Originally published on LinkedIn by Amit Sharma
